ARI Hub

Posted by: imogencowen - Posted on:

Over the past 10 weeks, Haven PCN has been running a winter ARI Hub at Mansion House Surgery, funded through additional national NHS winter funding. This allowed us to provide over 1,000 extra same-day face to face appointments for respiratory illnesses.

Some patients from Distington and Westcroft were asked to travel to Whitehaven. We appreciate this wasn’t always convenient, but centralising respiratory patients helps reduce the spread of infection within surgeries, protects vulnerable patients and allows us to optimise the funding available.

This has been a real team effort, reception staff carefully directing patients, clinicians covering alongside their usual roles, admin teams coordinating appointments, and Mansion House providing space in a busy surgery.

Thank you to everyone involved, and to our patients for their understanding.