Repeat Prescriptions

Non-urgent advice: Opening hours for the Dispensary & prescription ordering line

Dispensary opening times

9.00am – 1.00pm & 2.00pm – 6.00pm Mon – Fri

Prescription ordering line – 01946 833155

10.00am – 1.00pm & 2.00pm – 4.30pm Mon –Fri

Please allow 72 hours for repeat prescription ordering

We now offer a dispensary delivery service, if you would like your medication delivered to your home, please contact the dispensary for more information.

Non-urgent advice: Notice

Most of our patients will collect their medicines from the dispensary at the surgery, Some of our patients who live closer to a chemist, for example at Harrington, Bransty and Hensingham will be issued with a prescription to take to the chemist.

If you require a repeat prescription please contact the dispensary, stating clearly which medicines you require. If you are exempt from paying for prescriptions, please show your card on collection of medication.

Quote / Testimonial:
We will no longer be prescribing Paracetamol for minor conditions.

How to Order

Online – You can order your repeat prescription online, if you are set up for online services, please see reception if you don’t already have an online account and would like to set one up.

Phone – you can contact the prescription line on 01946 833155 between 10am-1pm and 2pm – 4.30pm (messaging service available throughout these times).

Dispensary – you can order at the dispensary in person during dispensary opening hours 9am-1pm and 2pm-6pm Mon – Fri.


The NHS has been spending around £136 million a year on prescriptions for medicines, such as paracetamol, that could be bought over the counter (OTC) to treat minor conditions.

Paracetamol is readily available to buy very cheaply from Pharmacies, Supermarkets, Petrol Stations and Convenience Stores for a fraction of what it would cost the NHS to issue a prescription (for example, a pack of 16 Paracetamol tablets can be purchased for around 29p from a local store, whereas the cost to the NHS is over £33 after including dispensing fees, administration and GP consultation costs).

By reducing the amount the NHS spends on over the counter medicines, we can give priority to treatments for people with more serious conditions, such as cancer, diabetes and mental health problems.

In line with Local and National NHS Guidance we will no longer routinely be issuing prescriptions for paracetamol to treat minor conditions associated with pain, discomfort and/fever. This will help to ensure the long term sustainability of the NHS.

We would encourage patients to keep a small supply of OTC painkillers such as Paracetamol or Ibuprofen in their medicines cabinets at home so they are able to manage minor conditions at home without the need for a GP appointment.

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